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Overview

Email signatures are essential for maintaining professional communication with your clients and brokers. When you set up a signature in Rooler, it will be automatically attached to every email you send through the platform’s email integration.
Your signature helps identify you, provides contact information, and adds a professional touch to all your email communications.

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Why Use Email Signatures?

  • Professional Identity - Clearly identify yourself in every email
  • Contact Information - Provide your phone, email, and company details
  • Consistent Branding - Maintain company branding across all communications
  • Legal Compliance - Include required business information
  • Save Time - Automatically added to every email

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Accessing Signature Settings

You can access your signature settings in two ways:
Press Ctrl+K (or Cmd+K on Mac) to open the command palette:
Command palette
Type “signature” to jump directly to signature settings:
Search for signature

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Creating Your Signature

If you haven’t created a signature yet, you’ll see an empty signature page:
Empty signature page
Click Create Signature or Add New to get started.

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What to Include in Your Signature

A professional email signature typically includes:

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Essential Elements

Full Name
Your first and last name for clear identification. Job Title
Your role in the company (e.g., Dispatcher, Operations Manager, Owner). Company Name
Your carrier company name. Contact Information
  • Phone number (direct line or mobile)
  • Email address
  • Optional: Fax number

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Optional Elements

Company Address
Physical business address (helpful for brokers and clients). Website
Your company website URL. DOT Number
Your USDOT number for easy reference. MC Number
Your Motor Carrier number. Social Media Links
Professional social media profiles (LinkedIn, etc.). Legal Disclaimer
Any required legal or confidentiality notices.

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Signature Best Practices

  • Use a clean, simple format
  • Avoid excessive colors or fonts
  • No unprofessional quotes or images
  • Match your company’s branding
  • Limit to 4-6 lines of text
  • Include only essential information
  • Avoid lengthy disclaimers unless required
  • Don’t overwhelm recipients with too much information
  • Use standard fonts (Arial, Helvetica, Times New Roman)
  • Ensure text is readable (minimum 10pt font)
  • Test on mobile devices
  • Avoid complex HTML that may not render properly
  • Update contact info when it changes
  • Review and refresh periodically
  • Update job title if promoted
  • Remove outdated information

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Example Signatures

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Simple Professional Signature

John Smith
Dispatcher | ABC Logistics
Phone: (555) 123-4567
Email: [email protected]

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Detailed Company Signature

John Smith
Operations Manager
ABC Logistics, Inc.

Phone: (555) 123-4567
Mobile: (555) 987-6543
Email: [email protected]
Website: www.abclogistics.com

123 Main Street, Suite 100
Chicago, IL 60601

USDOT: 123456 | MC: 789012

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Minimal Signature

John Smith | ABC Logistics
555-123-4567 | [email protected]

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Editing Your Signature

To update your existing signature:
  1. Navigate to signature settings using either method above
  2. Click on your signature to edit
  3. Make your changes in the editor
  4. Preview how it will appear in emails
  5. Click Save to apply changes
Changes to your signature take effect immediately. All new emails will use the updated signature.

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Managing Multiple Signatures

Some users may need different signatures for different purposes:
  • General Business - Standard signature for broker communication
  • Internal - Simplified signature for team emails
  • Formal - Detailed signature for official correspondence
Check with your administrator if you need multiple signature options for different email accounts or purposes.

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Signature and Email Integration

Your signature works seamlessly with Rooler’s email integration:
  • Auto-attached - Added automatically to all outgoing emails
  • Reply & Forward - Included in replies and forwarded messages
  • Provider Independent - Works with Gmail, Outlook, and all email providers
  • Synced via Nylas - Managed through Rooler’s email infrastructure
Learn more about email integration in Email Integration.

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Troubleshooting

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Signature Not Appearing in Emails?

If your signature isn’t showing in sent emails:
  1. Verify you’ve saved your signature in settings
  2. Check that your email integration is properly connected
  3. Ensure you’re sending emails through Rooler (not external client)
  4. Refresh your page and try sending again
  5. Contact support if the issue persists

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Signature Formatting Issues?

If your signature looks different in sent emails:
  1. Use simple, standard formatting
  2. Avoid complex HTML or special characters
  3. Test with a simple text-only signature first
  4. Ensure recipient’s email client supports HTML
  5. Some email clients strip certain formatting for security

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Can’t Edit Signature?

If you’re unable to edit your signature:
  1. Check your user permissions with your administrator
  2. Ensure you’re logged in with the correct account
  3. Try accessing via the alternate method (Settings vs Command Palette)
  4. Clear your browser cache and try again
  5. Contact your administrator for permission issues

Email Integration

Learn about email integration setup

Email Actions

Composing and sending emails

Profile Settings

Manage your profile information

Get Support

Need help with signatures?